Effective crisis management can protect organizations against a complete failure if or when disaster occurs. This course explores methods, organization and tools to use as a basis for crisis and emergency management plans. Participants will learn about the key elements of crisis management and emergency response planning, how to prevent and handle crises and emergencies, and how to relate the plan to a Business Continuity Management System (BCMS). Practical case studies utilized during the course will include how and when to put a crisis and emergency management plan into action and determine when a crisis is over.
By the end of the course, participants will be able to:
- Develop methods on how to deal with any crisis/disaster
- Adapt and Implement Emergency Response plans
- Enhance crisis management capabilities and techniques
- Apply best practices in Crisis and Emergency Management (Organization, tools, approaches)
This course is ideal for anyone who is in, works with, or is training to be in any organizational planning role, or position including; Business Continuity Managers, Communication teams (Internal and External), Chief Security Officers, Incident Response team, Chief Information Security Officer (CISO) or Chief Information Officer (CIO), Operational Risks Managers.